Saturday, April 17, 2010

* = Not really

We've all seen the ads, articles and commercials. Something like "Get one month free!*"

Of course, the month isn't free and before we even read whatever foot note we're supposed to read we know that the little star means "actually - not really".

So why do so many companies use this tactic? Does it really work?

If you're writing an ad, or a promotion, or describing something on your website and you find yourself putting a * in the text somewhere I think that's big trouble.

Instead, why not just say "Get one free month when you pay for two months" or "Get $5 off the book as long as you're a member of our book club."

Whatever the purpose or the promotion, it shouldn't be necessary to put that little star in there so much. And, you'll likely find that you're writing is better and the description of your promotion is clearer, more concise, and may even be more effective.

Next time you're inclined to put a * somewhere, just remember it means "not really" and try to describe what it is that you actually want to promote.



3 comments:

  1. Can I still use the fast-talking guy who lists all of the states in which the offer is invalid in rapid succession?
    ReplyDelete
  2. Yes it works or they wouldn't use it. These tactics are tried and true. Of course tactics must change over time but generally in a cyclical manner with the same ones going in and out effectiveness. Complete honesty & clarity does not equal increased sales.

    Remember you are not normal. Normal people don't start companies and write blogs. They also don't notice the * and they do think "Get one month free" means what it says.
    ReplyDelete
  3. Rip-

    "Remember you are not normal"

    Great advice that I probably need to remember more often. :)
    ReplyDelete

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