Friday, July 23, 2010

You control your calendar

One of the biggest mistakes I see people make in business is letting other people control the flow of their day. What usually happens is numerous managers, product owners, project managers, vendors, employees, and executives can unknowingly destroy someones day, and thereby the work that they intended to do.

They don't mean to of course. They just set up a meeting to discuss a few things with a few people, and very likely these are things that do indeed need to be sorted out. The problem is, if you don't control your calendar, everyone else will.

And when other people control your calendar you're very likely not going to be nearly as productive, or effective, as if you controlled it. So while it may seem difficult to decline that meeting, or tell a vendor that you're not available at a certain time, you're actually doing a huge favor to whoever is paying you (whether it's a customer or your employer) if you take special care to control your day.

Likewise, this extends beyond days and into weeks and months. If you're a sales person that travels often, are you really going to give a great presentation if you haven't seen your family for two weeks? I don't think so.

Everyone has certain periods of the day where they're likely to be very productive, and other parts of the day where they're more likely to be checking email, reading blogs, chatting with co-workers, or whatever else we do with our time. And we're all different.

The key is to identify which parts of your day shouldn't be touched by other people.

If you're really productive in the morning, or if you're not a morning person at all and you function better by sleeping until 9, then it's very important that you're not interrupted at 8am. Same holds true if you're most productive right after lunch.

Most people don't ever say no though because they're afraid that they're going to upset someone. In reality, if you tell someone you can't meet at a certain time, they'll most likely just say "okay" and reschedule, or better yet they'll just say that they'll cover for you and bring you up to speed later.

And any meeting where you can be brought up to speed later is a meeting you never needed to attend in the first place. Another key thing to realize is that people are not trying to ruin your day, or interrupt you too much, or steal too much of your time. They're simply trying to include you. Tell them you don't think you need to be included and they probably aren't going to mind.

Control your calendar, control your day, control your productivity. Lose control of your calendar and you lose control of your very self; and no one can function that way effectively.



Wednesday, July 21, 2010

Yes, no, or not yes?

A little while back I wrote a review about Linchpin, and I've been thinking about this book and the message it contains a bit more lately. One of the central themes is about taking initiative, not asking for permission to do things, and doing incredible and remarkable work.

I've noticed something lately that ties into this whole theme and it's around when ideas are kicked around and shared on a team. I've realized that the most common feedback you'll get sometimes is "not yes". It's not no and it's not yes. It's just "not yes".

It sounds confusing at first - but really it makes a lot of sense. Because if someone says either "yes" or "no" to you - they've just put themselves on the hook. Or more accurately, you have put them on the hook. If you fail, now it's not your fault, it's the fault of the person that gave you permission - or told you not to do something. This too is a theme in Linchpin where Seth Godin writes that very rarely do people actually say No.

It's interesting because if you start looking for this not yes "answer", you'll probably find that you get it all the time. And while at first this may frustrate you, it's actually a huge opportunity. Because what "not yes" really means is "Do whatever you want - but own it."

That's a great answer because then you can do your great creative work, make something happen, and do something amazing.

There's another opportunity here too though and it's when you're giving feedback instead of seeking it. If you think someone else has a great idea - say YES! - and own it with them. Help them make it real, help them implement it, and help them be successful. The world we live in today is amazing because just two or three people can truly accomplish awesome things. And if your motivation is not to get credit for something - but is instead to help someone implement their great idea, you'll be doing great work, and having a great time while you're doing it.

Likewise, if you think something is a terrible idea, have the courage to stand up and say NO! What if the CEO of an investment bank said NO - we're not doing Credit default swaps? What if a construction worker said NO! - we should't build another McMansion right now - and convinced the owner of the business of that reality? Think they'd be out of a job right now? I don't.

Looking back, none of this is new. People say "not yes" all the time. It's just crystalized in my brain a little more lately; maybe it's because I've been reading a lot of good books such as Linchpin, REWORK, Delivering Happiness, Drive and Flow.

So when you've got a great idea, or a new feature to implement, look for the "not yes" answer. Then, own it and go do something amazing.