Unnatural Search

When I started Ideal Project Group three years ago, I thought it was really important for my website to appear quickly when people were searching for terms relevant to my business. My thinking at the time went something like this: If people can't find you on Google, then you don't exist!

My thinking was flawed, and I'd like to share what I did wrong so that you don't make the same mistake.

As we're all aware, the engines have "natural" search results, and then paid advertising. There's a third category though, which is more like unnatural search. These are search results that appear in the "natural" search part of whatever search engine you use, but are there because of some unnatural behavior.

A couple years ago I submitted two articles to various "e-zine" publications, and would also send out the occasional press release. The idea is that you get the word about your company out there, and then by these articles and press releases linking back to your site, you increase your website's ranking for various search terms. And for some search terms, this "worked" really well.

The problem is, like with most interventions, there are side-effects.

Because they were written by me, these articles are the first thing you see if you Google my name. (You also get a Barack Obama post I wrote on their forum during the election that I'm pretty sure no human ever linked to so you know they did something funky.)

The problem is, these aren't the most relevant links about me. My blog, or Ideal Project Group, or Twitter or Facebook - sure. But these two random articles? It's an unnatural result because of unnatural behavior that I took. The other problem is that they certainly don't represent my best writing or my best thinking.
My point is, had these been the first couple posts on a blog, as opposed to widely distributed articles, they would be seen as the starting point into other, better writings. Or more likely, they would have just sat buried in the bottom of my blog. In other words, they would be living in the world in their appropriate context. The reality is, the "natural" search results today would probably be more relevant had I just accepted the fact that my website wasn't going to get noticed for a little while.

If you remain unconvinced that you shouldn't do this, I'll leave you with this thought: What's worse, not being noticed when you first start out - or writing a blog post about your irrelevant links even after you've been in business for a few years?

Top posts of 2009

I started blogging regularly on Project Idealism in August. Two posts were more popular than any others by far, so I figured instead of having a "top 5" I'd just go ahead and post these two.

How to start a business in Chicago was my second post (and also my second most popular post) and I outline all the steps you need to take to.....well, you get the idea. If you're thinking about taking the leap, this should make the steps clearer and easier for you than anything else I was able to find when I started Ideal Project Group.

Naiveté is an asset was my most popular post with more people reading it than any other, and it also happens to be one of my favorites. Project Idealism received the most visitors in a single day when Design Feaster tweeted about this post back in November.

I think it's appropriate though that these two were my most popular. One shared information that others might find useful and received a constant trickle of traffic. The other inspired someone else with a following to mention it.

If you're thinking about starting a business but don't think you know how, hopefully one will encourage you to be comfortable with what you don't know, and the other can walk you through the legal steps to get it started - at least in Chicago.

Happy new year!

Watching the death of the movie industry

I spent Christmas with my wife Maile's family in California this year, as we tend to alternate holidays every year between her family in California and mine in Chicago. As I assume is the case with many couples, we tend to take on the traditions of the other when going through the holiday activities.

While growing up, Maile's family would go to the movies each year. This was really odd to me the first time I experienced it. I come from a very large family with both of my parents' siblings all being in the Chicago area. There's about 10 aunts and uncles, almost 30 cousins, and scores of other friends that would join us on Christmas afternoon. My point is, we were basically going from one family function to another from about 5pm on Christmas Eve to about 11:00pm on Christmas day. There wasn't time for the movies. I've come to learn though that a lot of people go to the movies on Christmas. In fact, you probably knew this already so forgive me for being tardy on the tradition.

Over the last couple years I've started to enjoy this whole movies on Christmas thing quite a bit. It get's us out of the house, provides some down time between a hectic morning and an even more hectic dinner time, and just generally brings a couple of hours of relaxation to the holiday.

But this year it was different. The first full hour of this extremely popular holiday tradition was totally ruined for me. Why? Because this gargantuan screen was screaming terrible commercials at me from the moment I walked in. As in, for Walmart, for CocaCola, for cars, for toys. NON-STOP FROM THE SECOND I WALKED IN. Then of course there were about 30 minutes of previews.

For a bunch of people that make fun of TV, those in the movie business sure are acting like small screen people - trying to hawk every last little bit of screen space to any bidder they can find.

It appears that the people who own movie theaters have forgotten that they are selling an experience. And this experience get's more and more terrible with every day that passes. It reminds me of the scene in Office Space when "Peter" is talking about how every day of his life is the worst day of his life. That's how I feel about the movies. Each time I go, it's the worst experience I've ever had at the movies.

I have news for you movie industry people; if you don't realize you're selling more than just a bigger picture on a bigger screen, you're even more incompetent than I already think you are.

I understand now why Maile's tradition with her family was so enjoyable. While I didn't experience it as a child directly, I can imagine it. I remember as recently as 10 or 15 years ago, before the movie played, there was just music. It was nice to talk to your friends, or your date, settle in, relax, and then the movie would start. I can imagine how nice this would be with your family on Christmas day - enjoying the company of people you love.

This year I went with Maile, her brother, and his fiance of one day. That's right, he got engaged on Christmas eve! When we got to the movie theater, bought our $10 popcorn , $5 bottle of water, and settled in, did we get to talk about his engagement? How he proposed? About their excitement?

No. We were screamed at by a huge screen playing television commercials.

The movie industry wasn't thinking about how my (or your) Christmas day experience at the movies would go. All they thought about was that there was a large audience and they figured the cost of annoying you and I would be worth the price of selling a bunch of advertising space. I think their calculations are wrong.

What if instead they made Christmas at the movies special? What if there was only music playing again - even if just on this one day? What if instead of screaming at you, they allowed you to talk to your family? What if their aim on Christmas day wasn't to sell as much advertising as possible, but was instead to give us the best movie experience possible?

Of course, they didn't do all that. Because the movie industry as we know it is dying. And for acting the way they did to me (and you) this weekend, it deserves to die.

Maybe next year I'll rent a movie from iTunes or stream something on NetFlix. After all, if the experience of going to the movies is terrible, they have absolutely nothing to sell me.

Thank you for the gifts!

It warms my heart knowing that there are some regular readers of this blog. Your time and attention is a gift that you give me every time I write, and I can't thank you enough. I hope you have a wonderful holiday and get to spend some quality time with those who matter to you most.

Thank you again, and take care this holiday season.

Who gets to define success?

I saw a comment on Twitter the other day that really bothered me. The comment went like this:
beware (and be wary) of self-promoting experts on running startups, that can only boast of minor successes...
Now, there's nothing wrong with what I think the intent of this advice is. It does make sense that we pay attention to who we're listening to and understand what they've done.

The problem with the comment though is that it suggests self promotion should come only after a certain level of "success" is achieved; and it presumes that we all have the same definition of "success". I believe neither of these to be true.

"Self-Promotion" is, at least in part, telling people what you have done, sharing with people how you got to where you are, and stating your opinions on how certain things should work. In many ways, this blog is "self-promotional." Why should there be any threshold that I have to reach in order to share my ideas with the world? And, who gets to decide what this threshold is anyway? Is it not true that in today's world, the best form of marketing is to tell a genuine story about your idea and hope that it spreads? (See Seth Godin)

Would it make any sense for someone to say: "Be wary of a new company trying to market what they sell?" Of course not.

The other problem with the comment, and I think the far more troublesome one, is that it assumes everyone's definition of success is the same. It also assumes success is some final end state that we reach, as opposed to an experience happening within a specific moment in time.

Again, I disagree.

If someone starts a website that becomes extraordinarily popular but they lose their best friend and original founding partner in the process, is that still considered a success? Not if you value true friendship over money it isn't.

If an entrepreneur runs a hugely profitable business but loses the love of their life because they were always at work, is their business still a success? Should I take their advice because their business was "successful" even if it might wreck my family?

If someone has a business for five years but they end up having to shut it down, does that make it a failure? What if it gave them 4 months every year to travel around the world? What if it gave them freedom from a 9-5 job? What if it allowed them to be with their children every summer from the ages of 12 to 17? Was their business still a "failure"? I don't think so.

If a "failed" start-up inspires a "successful" start-up in the process of self-promoting, should we still be wary?

Now, I'm sure the reason I took this comment the way I did is because I maintain a blog (self-promotion) and by most measuring sticks I think any "success" I've had would be considered "minor". I'm just a guy with a small business, one employee and a few clients. Sure, I want to get bigger and have more clients and make more money. But the notion that there is some threshold I should have to reach before promoting my business is kind of infuriating.

The thing is, no-one gets to decide what success for you is except for you. No one else gets to decide when it's time to put your ideas out into the world. You do.

If people find them worth while and valuable, they'll keep listening. That is the only validation anyone needs.