Understanding your place on Rogers' bell curve

A couple of the things I've learned about from some of the people I mentioned in this post are the technology adoption life-cycle and the Rogers' bell curve. Click on the image, courtesy of Wikipedia, for a sharper graphic:



* This image published in accordance with terms of the GNU Free Documentation License, is licensed under the Creative Commons Attribution-ShareAlike 3.0 License, and the Creative Commons Attribution 2.5 License.

The links above provide more detail, but the brief summary is that ideas spread through a population first by reaching innovators, then early adopters, then the early majority and so on. Sometimes ideas make it out of the "innovator" group and other times they don't. It is the ability of an idea (or a product, service, etc) to move into the early majority and the late majority categories that cause it to become mainstream.

Most of what I've read and heard about generally seems to be in the context of understanding your place on this curve for the various things we consume, whether your idea could flow through the population, and who you are creating things for. You may, for example, only want to create something for innovators or laggards/very late adopters.

It seems that there's a much less often discussed (although it's certainly possible I've just missed the discussion), but very important aspect of looking at this curve and understanding where you fall on it from a creative and innovative standpoint. This is something I've been thinking about a lot lately, and I think it can help us figure out how we can all start creating something right now, if we want to.

Let's take my mother as an extreme example - she is comfortable checking email and surfing the web a very little, and learned to use Skype because it allows her to see and talk with her grandchildren even if she's far away. That's about the extent of her knowledge on how to use the internet. If she were to decide to start a new company, where would she be more likely to succeed - teaching the elderly how to use email, or trying to teach high school kids how to use WordPress?

Her innovative energy, right now anyway, would be better spent on creating something for those who are a little further to the right on Rogers' curve from where she currently resides. To me, my mom may not be a technology innovator. But to a grandparent living in Florida who just learned how to use Skype, she might be the most tech savvy person they know.

You don't need to be an "innovator" on Rogers' curve in order to create something.

The other benefit of understanding where we fall on this curve is that it can help us direct our energy in the right place. Let's take someone at the other end of the spectrum from my mother, say at the front end of early adopters. If with just a bit more energy (learning a new programming language, understanding a new design concept, etc.) they could dramatically increase their innovative potential then maybe that's where they should be focusing their energy. Maybe they shouldn't try to create something for all those people to the right of them quite yet.

It's up to each of us individually to figure out how and where to spend our innovative energy.

One thing that seems to be true in any case though, is that as we begin to create things, we move further to the left on this curve. The process of creating and teaching requires us to learn and understand more about technology. In turn, we reach another level at which we're able to innovate and there's another group of people that we can help.

This process however, at least with me, can create an internal struggle. I realize now for example, in a way I hadn't before, how closely intertwined design and technology are, and I think I'm definitely further to the right on Rogers' curve from a design standpoint than say an "internet" standpoint.

There are times when I come across or am introduced to a website like FictiveKin or Sofa and I feel like running and hiding. How dare I put something like the Duarlander or the GoFind! sites on the same internet as them! And I seriously wonder, would they be mad at me for making their internet less beautiful?

The things is, we have to practice, and the nature of the internet requires that we practice publicly.

So the best I can tell is that if we're honest with ourselves about where we are on this curve, then there is someone for whom we can create something. And as long as we're trying to learn from the people to the left of us, then we're respecting what they've created so far. We're simply playing our natural role in the evolution of an idea - and conscious that we don't want to ruin anyone's "favorite slice of the web" as Seth Godin wrote about in this post.

I think this is a pretty good place to be.

Update

I feel like I should mention, when I was talking about the Duarlander site above, I was referring to the old one. I'm very happy with the new one and think it's really awesome.

The GoFind! one's pretty decent too, my point was simply that there are some others on a different level entirely.


A year of inspiration, action, tragedy, fear, hope, and love

A lot happened in my little world in 2009. As I look back, I realize the things I remember the most, and the events that have impacted me, are because of the people who have touched my life in one way or another. Some are family, some friends, some people I've met only once and others I've never even met. I thought it would be nice to enter 2010 by taking a moment to look at the people that had such an affect on my 2009.

I simply can't begin this post without writing about my cousin Cameron. He had just received his bachelors degree, when a few weeks after graduation he was killed in a bus accident. Our family was changed forever. Prior to his death, Cameron registered to be an Organ Donor and his heart, lungs, kidneys, liver and other organs have saved numerous lives. Cameron lived his life fully and he was truly loved by a lot of people.

His death is a reminder that life is fragile; that what we do with the time we do have matters. That very few things in this world are permanent, and that behind everything we're doing, what matters to us all the most are the relationships that we have with other human beings.

A website has been set up as a tribute to Cameron's life and can be found at CameronChana.org. If you would like to register as an organ donor, you can do so for any state in the United States at DonateLife.com. It takes only a minute, and it's a way you can help Cameron continue to impact people even after his passing.

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Jason Fried and 37Signals have been a huge inspiration to me. They make a project collaboration software called basecamp (along with three other products) and it is without any doubt my favorite software to use when managing a project. I often joke with people that in an ideal world we wouldn't even need project managers, and I think Basecamp actually brings that reality a little closer.

Some people think I'm a fanboy, but I think they've created something revolutionary that has changed my profession for the better. They also wrote a book called Getting Real that's about software development and we applied a lot of what they teach when we built GoFind. I believe every project manager should read Getting Real, and they have another book coming out in March titled ReWork that looks like it will be awesome as well. They preach a gospel of simplicity with a focus on superb design, and advocate vigorously the advantages of being a small business and working with small businesses.

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Because I thought so highly of Basecamp, I started learning more about the people and the company behind the product. By way of following Jason Fried on twitter I learned of Derek Sivers. Derek founded a company called CD baby to help independent artists sell their music. He later sold it, but not before giving the company to a foundation he started to promote music education. His blog at sivers.org is a treasure chest full of great information that could benefit just about anyone.

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Seth Godin is a marketing genius and as sure as the sun comes up in the morning there's a blog post in my feed reader from him. I had first heard of Seth Godin when a book he wrote titled Purple Cow came out, but it wasn't until this year that I really became engaged in what he was saying. I went to a seminar that I wrote about back in November, and it had a significant impact on the way I view business, marketing, social media, and a whole host of other things. Seth Godin has written over 10 books, and has another one coming out this month called Linchpin: Are you indispensable? I have read about half his books and will continue to read them until I have finished them all.

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I don't even remember how I first heard of Dragos Roua, but I'm pretty sure it was by clicking through random people on Twitter and I stumbled across him. I've followed his blog pretty regularly for a few months now, but there was one post he wrote titled How to be Ridiculous that was exactly what I needed to hear at exactly the right time. I'll never forget it.

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Mike Shedlock is the author of Mish's Global Economic Trend Analysis and a wonderful source for economic news. While I don't agree with everything he writes, I've never questioned his honesty and he's become one of my most trusted sources for economic news.

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The anonymous writers at ZeroHedge have been talking truth to power in a way unlike any others I've read. They produce so much good material that it's nearly impossible to keep up with their feed. They've uncovered a whole mess of things related to the economy, government, and politics and teach us all how powerful a free voice can be.

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I'm very grateful for all the work that Theresa Valdez, Camri McAvoy, RedDroid Software, and Michael Maitlen did to make GoFind a reality. We released our first version in just 5 and 1/2 weeks and continued to tweak things over the course of another 5 releases. We're not done with GoFind yet, but getting it out and having my first product out in the world felt really great. I still remember jumping up and down on the roof of my building like a little kid the very first time it worked the way I envisioned it.

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My father who overcame a brain tumor, and my mother who has been with him every step of the way, teach me constantly what it means to love the people in your life.

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My family - Maile, Leila and Kai - are the most important people in the world to me. Unless everything is all right with them, none of the other stuff I've talked about in this post matters. A lot of times people in business talk about family and kids as if they were burdens that prevent us from doing great things and reaching for our dreams. I don't feel this way. I'm grateful for every minute that they're with me on this journey through life and wouldn't have it any other way.

A sincere thanks to everyone for making 2009 so extraordinary, and I can only hope 2010 brings the same amount of inspiration - but with none of the tragedy.

Happy new year.

Unnatural Search

When I started Ideal Project Group three years ago, I thought it was really important for my website to appear quickly when people were searching for terms relevant to my business. My thinking at the time went something like this: If people can't find you on Google, then you don't exist!

My thinking was flawed, and I'd like to share what I did wrong so that you don't make the same mistake.

As we're all aware, the engines have "natural" search results, and then paid advertising. There's a third category though, which is more like unnatural search. These are search results that appear in the "natural" search part of whatever search engine you use, but are there because of some unnatural behavior.

A couple years ago I submitted two articles to various "e-zine" publications, and would also send out the occasional press release. The idea is that you get the word about your company out there, and then by these articles and press releases linking back to your site, you increase your website's ranking for various search terms. And for some search terms, this "worked" really well.

The problem is, like with most interventions, there are side-effects.

Because they were written by me, these articles are the first thing you see if you Google my name. (You also get a Barack Obama post I wrote on their forum during the election that I'm pretty sure no human ever linked to so you know they did something funky.)

The problem is, these aren't the most relevant links about me. My blog, or Ideal Project Group, or Twitter or Facebook - sure. But these two random articles? It's an unnatural result because of unnatural behavior that I took. The other problem is that they certainly don't represent my best writing or my best thinking.
My point is, had these been the first couple posts on a blog, as opposed to widely distributed articles, they would be seen as the starting point into other, better writings. Or more likely, they would have just sat buried in the bottom of my blog. In other words, they would be living in the world in their appropriate context. The reality is, the "natural" search results today would probably be more relevant had I just accepted the fact that my website wasn't going to get noticed for a little while.

If you remain unconvinced that you shouldn't do this, I'll leave you with this thought: What's worse, not being noticed when you first start out - or writing a blog post about your irrelevant links even after you've been in business for a few years?

Top posts of 2009

I started blogging regularly on Project Idealism in August. Two posts were more popular than any others by far, so I figured instead of having a "top 5" I'd just go ahead and post these two.

How to start a business in Chicago was my second post (and also my second most popular post) and I outline all the steps you need to take to.....well, you get the idea. If you're thinking about taking the leap, this should make the steps clearer and easier for you than anything else I was able to find when I started Ideal Project Group.

Naiveté is an asset was my most popular post with more people reading it than any other, and it also happens to be one of my favorites. Project Idealism received the most visitors in a single day when Design Feaster tweeted about this post back in November.

I think it's appropriate though that these two were my most popular. One shared information that others might find useful and received a constant trickle of traffic. The other inspired someone else with a following to mention it.

If you're thinking about starting a business but don't think you know how, hopefully one will encourage you to be comfortable with what you don't know, and the other can walk you through the legal steps to get it started - at least in Chicago.

Happy new year!

Watching the death of the movie industry

I spent Christmas with my wife Maile's family in California this year, as we tend to alternate holidays every year between her family in California and mine in Chicago. As I assume is the case with many couples, we tend to take on the traditions of the other when going through the holiday activities.

While growing up, Maile's family would go to the movies each year. This was really odd to me the first time I experienced it. I come from a very large family with both of my parents' siblings all being in the Chicago area. There's about 10 aunts and uncles, almost 30 cousins, and scores of other friends that would join us on Christmas afternoon. My point is, we were basically going from one family function to another from about 5pm on Christmas Eve to about 11:00pm on Christmas day. There wasn't time for the movies. I've come to learn though that a lot of people go to the movies on Christmas. In fact, you probably knew this already so forgive me for being tardy on the tradition.

Over the last couple years I've started to enjoy this whole movies on Christmas thing quite a bit. It get's us out of the house, provides some down time between a hectic morning and an even more hectic dinner time, and just generally brings a couple of hours of relaxation to the holiday.

But this year it was different. The first full hour of this extremely popular holiday tradition was totally ruined for me. Why? Because this gargantuan screen was screaming terrible commercials at me from the moment I walked in. As in, for Walmart, for CocaCola, for cars, for toys. NON-STOP FROM THE SECOND I WALKED IN. Then of course there were about 30 minutes of previews.

For a bunch of people that make fun of TV, those in the movie business sure are acting like small screen people - trying to hawk every last little bit of screen space to any bidder they can find.

It appears that the people who own movie theaters have forgotten that they are selling an experience. And this experience get's more and more terrible with every day that passes. It reminds me of the scene in Office Space when "Peter" is talking about how every day of his life is the worst day of his life. That's how I feel about the movies. Each time I go, it's the worst experience I've ever had at the movies.

I have news for you movie industry people; if you don't realize you're selling more than just a bigger picture on a bigger screen, you're even more incompetent than I already think you are.

I understand now why Maile's tradition with her family was so enjoyable. While I didn't experience it as a child directly, I can imagine it. I remember as recently as 10 or 15 years ago, before the movie played, there was just music. It was nice to talk to your friends, or your date, settle in, relax, and then the movie would start. I can imagine how nice this would be with your family on Christmas day - enjoying the company of people you love.

This year I went with Maile, her brother, and his fiance of one day. That's right, he got engaged on Christmas eve! When we got to the movie theater, bought our $10 popcorn , $5 bottle of water, and settled in, did we get to talk about his engagement? How he proposed? About their excitement?

No. We were screamed at by a huge screen playing television commercials.

The movie industry wasn't thinking about how my (or your) Christmas day experience at the movies would go. All they thought about was that there was a large audience and they figured the cost of annoying you and I would be worth the price of selling a bunch of advertising space. I think their calculations are wrong.

What if instead they made Christmas at the movies special? What if there was only music playing again - even if just on this one day? What if instead of screaming at you, they allowed you to talk to your family? What if their aim on Christmas day wasn't to sell as much advertising as possible, but was instead to give us the best movie experience possible?

Of course, they didn't do all that. Because the movie industry as we know it is dying. And for acting the way they did to me (and you) this weekend, it deserves to die.

Maybe next year I'll rent a movie from iTunes or stream something on NetFlix. After all, if the experience of going to the movies is terrible, they have absolutely nothing to sell me.